Course Readings

Student view error message

Course Coordinators will encounter an error message when attempting to view Course Readings in Student View.  Course Coordinators must click out of Student View in Canvas before trying to access Course Readings.  This does not indicate there is an issue for students who will not get the same error.

Link not working

• The article links to the journal rather than the article. Some databases do not allow you to link directly to articles.  Students will need to search within the journal to find the article.
• The link goes to the wrong article or source. Students can mark a link as broken in the Reading List and the library will investigate the cause and fix any issues.

eBook access

Due to licensing restrictions, some eBooks are restricted by how many users are able to access the eBook at the same time. A notice will display on the eBook if the maximum number of users has been reached.  It is recommended students wait and try to access the eBook again later.

Clear your cache and cookies

If you are unable to access electronic resources, try clearing your cache and cookies.  Learn how to do this by Googling 'clear cache' with your chosen browser e.g. clear cache chrome. 

Other access issues or outages

Please see known outages and closures for more information or contact the Library for help.

The Library can help you:

• access your list;
• set up a new list;
• with technical questions;
• by providing advice on adding and editing items, sending and publishing your list;
• with digitisation requests and copyright;
• by suggesting ways to improve access and student engagement.

Ask for help by emailing Course_Readings@usc.edu.au or book an appointment with the Course Readings Librarian.

Alternatively, contact your Liaison Librarian to have a conversation about finding relevant, quality resources, including Open Educational Resources.