Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
USC logo

Video Streaming

Using video streaming

What is the difference between video streaming and downloading?

Video streaming is similar to viewing pages on the internet:  a temporary file is downloaded to your computer or device enabling you to view the video. The advantage is that it is much faster than downloading.  The disadvantage is that sometimes the quality of the video is compromised and you will not be able to save a copy of the video. 

Downloading is much slower and you will normally not be able to view the video until the entire file has downloaded, which could be a considerable time for a full length documentary or film.  The advantage with downloading is that the video quality may be better and you will have a saved copy of the video for viewing at any time later on your computer or device. You cannot download and save videos from our providers.

Can I download a video streamed video to a computer or netbook?

No, but you can view the video on these devices.  Video streaming is the accepted method of viewing videos online at USC because it is the only method permitted under the terms of the contracts between USC and the video streaming vendors who have negotiated streaming rights with the video producers.

Troubleshooting

What do I do if an video streamed video I want to view doesn't play properly?

The main reasons a video doesn't play properly are:

  • Your computer settings may be incompatible with our system requirements.  Check that you have cookies enabled in your browser and empty your cache periodically. 

  • If you are off-campus, an organisational firewall may be preventing the video from playing.  Contact your organisation's IT staff for help.   

Who should I contact if I'm having trouble accessing a video streamed video?

Contact us via the link below and we'll be happy to help.

© University of the Sunshine Coast, Queensland, Australia | ABN 28 441 859 157 | CRICOS Provider No. 01595D