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Library Guides

Document Delivery

Stop! Have you searched thoroughly?

Before submitting a Document Delivery request or Inter-library loan request, please ensure you have:

  1. Searched Google Scholar (some publishers provide free access to content)
  2. Searched Journal Titles (some journals are available in other databases)
  3. Searched for the journal title in UrlichsWeb (look for open-access information)

If you require a digital scan of an item held by USC Library, please place a digitisation request via the library catalogue.

COVID19 Restrictions on Interlibrary Loan and Document Delivery Services

Many libraries in Australia and overseas have reduced their services in response to the ongoing COVID-19 situation. This may limit USC Library's ability to obtain loans on print books from other libraries.

We will contact you if we are unable to provide the item you have requested. However, please consider requesting an individual chapter (copyright limits apply) from a book as an alternative to requesting the whole work.

About document delivery

USC Library document delivery and inter-library loan service may be used by eligible students & staff to obtain books, journal articles and other resources from external sources for use in research and scholarship activities when the item is not available from the USC Library collections.


  • USC Teaching and Research staff for teaching, research and scholarship activities
  • USC Professional staff for projects supporting the business of the University
  • USC Postgraduate students
  • USC students enrolled in Honours programs (a limit of 10 requests per student, per year)


  1. For Journal Articles ensure you have searched Google Scholar as the item may be accessible there
  2. Log in to the Library and search for the item
  3. If the item does not appear in your results, select Expand results beyond USC Library
  4. Find the item in the results and click on the title. (If no results - see Citation Search section below)
  5. Select the Document delivery request, fill in the additional information and select Request
  6. Your request is now submitted.

If you are unable to locate the item in the Library Search, follow the steps below.

  1. Select Citation Search from the top menu
  2. Enter as many details as possible and click Submit
  3. Select the Document delivery request, fill in the additional information and select Request

If you have any enquiries, contact Document Delivery

Log into the Library to monitor progress on your document delivery request in the My Account. Click on Requests.

Article and book chapters will be supplied via email to your USC email account. Some material may be supplied under licence conditions which may prevent supplying to you in a digital format. If this is the case, the material will be made available in physical format for collection from your selected USC Library location. 

Physical loans will be made available for collection from the library of your choice, as indicated at the time of requesting. The loan period on physical loans are determined by the lending institution and are not renewable.  

Contact us

Document delivery


Document Delivery Requests Via Library Discover

Video guide to document delivery

How to submit requests through the Library Discover search and track them from your library account.

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